A lot of people have, rightly, been calling for the head of Katherine Archuleta at OPM because of the handling of security of personnel security records. Before the White House -which staunchly stands behind her - does anything it should consider how we got to this point and who is really at fault. (She resigned the day after this was posted) These are things that should be considered before she is forced out of her current job:
1. She didn't move the personnel security records to OPM. For all of my career those records were kept by the Defense Department and were considered so important when all together, they were classified. Individual records were not, but the aggregation of them was. In one of the more ironic "cost saving" measures the Feds have ever made, they were moved to a civil agency where security was never a priority. Agencies like OPM are used to telling other agencies what to do, but not doing it themselves. They were not even a large IT organization. Move those records back to Defense, where there was never a problem with security.
2. The CIO is responsible for security in every agency and the Director seldom has to get involved. Where is the CIO in all of this? If scapegoats are needed, she would be the first to go. Directors are pretty busy and, if the truth were known, don't even care that much about IT, let alone security of their data. I can't blame the Director without blaming the CIO for not making it clear that the problems identified in 2011-2014 were serious enough to warrant aggressive emergency action. If she did, she hasn't said (she appeared but didn't testify at the hearings). If she did tell the Director, and nothing was done, that is a different matter. Maybe that is why she hasn't testified.
3. Why wasn't more done when the first hacks occurred three years ago? Archuleta rightly says she was not in OPM at the time this happened and did recognize the seriousness of what had occurred when she got there. There is some tolerance for this defense in the government. In my first Air Force assignment, we flunked our first Operational Readiness Inspection and heads were rolling. The first question they asked was, "How long have you been here?" When I said six weeks, they turned around and walked away.
4. There was a call today for someone in the White House to take responsibility. That would be Michael Daniel, whom I don't think was even questioned about the mess at OPM and he is the Cybersecurity Coordinator for the President. Did he know about it? There are plenty of other Federal hacks under his tenure there and very few policy changes that would be expected when so much goes wrong. Most of my contemporaries couldn't even tell you who the Cybersecurity Coordinator was.
Firing people is not something the Federal government does very well or very often, mainly because the rules established by OPM are so difficult to follow. Firing is hard. You only have to look at the Veterans Administration to see how it was done there to get an idea of what is needed to be done in OPM. It takes time to make it happen.
The records of 21 million people are already gone. Firing may be an act of revenge for us, but revenge is better served cold than hot. Many things were at the root of this problem and not all of them have been looked at. We can't expect much from the White House on this because nobody wants to play with fire when so many voters were affected all at once. Maybe we need to communicate our feelings in this matter so they understand the concerns are not going to go away. Even half of the 21 million would make a loud noise.